To ensure transparency and smooth delivery, the following conditions apply:

A. Temperature-Sensitive Items
Some dental materials may be sensitive to heat or cold. While Dentosky ensures secure packaging, we are not responsible for changes caused by extreme weather after dispatch.

B. Damage Claim Requirement
For damaged parcels, customers must provide a clear unboxing video and photos.
Claims without proof may not be accepted.

C. Split Shipments
Orders containing multiple items may be shipped in separate packages depending on stock availability and warehouse location.

D. Unserviceable Pincodes
If your pincode is not serviceable by our courier partners, we will contact you for an alternate address or cancellation.

E. High-Value Order Verification
For security purposes, orders above a certain value may require a quick phone or email verification before dispatch to prevent fraudulent transactions.